Welcome to BroadbandNow
BroadbandNow is a customer information service to help consumers access broadband, the options available to them and how to get connected.
Broadband is a term used to describe fast, ‘always-on’ access to the internet. This means having faster access to better multimedia services and applications, bigger data files and new communication services such as Voice over Internet Protocol (VOIP).
With so many Australians having access to broadband, it is important that consumers have access to the most up to date broadband information in a centralised location.
BroadbandNow has information for consumers on broadband issues such as:
- obtaining access to broadband;
- availability of broadband service options in specific local areas;
- what the various available technologies mean for consumers; and
- the eligibility for Australian Government assistance under programs such as the Australian Broadband Guarantee.
The Australia Connected initiative aims to support universal access to
metro-comparable broadband services across Australia through a number
of Australian
Government broadband initiatives, including the 
Australian
Broadband Guarantee.
Australia Connected announcement
If you would like to speak with someone about Broadband, please freecall 1 800 883 488. The call centre is open 8am—9pm Monday to Friday EST.